| 1. |
YOUR HOLIDAY COTTAGE BOOKING AND PAYMENT TERMS |
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1.1 |
Once you have decided which cottage you would like to stay in, please telephone or email accordingly to arrange
your stay. In order to secure your booking we require one third of the cottage rental. Please make your cheque
payable to Penny Molyneux and send it to Brosterfield Farm, Foolow, Hope Valley, S32 5QB. |
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1.2 |
We request a £100.00 bond when you send the final balance, (this can be one cheque). The bond will be returned
when the owners are satisfied that there is no damage or loss to the Property. |
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1.3 |
Upon receipt of your deposit, we will send you a confirmation e-mail. The balance will be required 10 weeks
before your arrival date. NO FURTHER REMINDERS WILL BE SENT AND IT IS YOUR RESPONSIBILITY TO
REMEMBER TO SEND THE FULL BALANCE. Approximately one week before your stay, you will receive an e-mail,
giving you instructions on how to get to the property and details of the lock box code where your key is kept. |
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1.4 |
If your reservation is within 10 weeks of the holiday start date, full payment will be required at the time of booking
(inc the bond). THIS CAN BE SENT AS ONE CHEQUE. |
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1.5 |
With respect we are not able to extend the date of the final payment. Failure to make payment by the due date will
result in the booking being offered to another party. Only in the event of being able to re-let the cottage and on
confirmation of another party’s booking, will your deposit be returned less an administration fee of £25.00. We
would advise that to avoid any disappointment a note of the pay by date is made in your dairy (10 weeks prior to
the start date of your holiday) at the time of the booking. |
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1.6 |
We strongly recommend all customers take out personal travel insurance to cover all eventualities on holiday and
cancellation. |
| 2. |
HOLIDAY ACCOMMODATION |
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2.1 |
Arrival Time shall be between 3.00pm and 7.00 pm (NOT BEFORE 3.00pm). On the morning of departure guests
are requested to vacate the cottage no later than 10.30 am (STRICTLY NO LATER) as our cleaning lady arrives at
this time to commence her work in preparation for the next guests. |
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2.2 |
We ask that the number of persons occupying the Property will not exceed the maximum stated for the Property
in the Property descriptions unless authorised by prior arrangement. |
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2.3 |
The owners at their absolute discretion reserve the right to refuse or revoke, without refund, any parties that may,
in their opinion, be unsuitable for the cottage. |
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2.4 |
The Property will be used solely for the purpose of the holiday by the holidaymaker and his/her party. |
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2.5 |
To allow the Owners and/or their representatives access to the property at any reasonable time during the period
of the holiday. |
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2.6 |
To keep the property and all furniture, utensils, equipment, fixtures, and fittings in or on the Property in the same
condition and state of repair as at the commencement of the holiday. |
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2.7 |
To ensure that at the end of the holiday the Property is left in the same state of order and cleanliness in which it
was found. |
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2.8 |
To report as soon as possible to the owners any breakages or damage caused by the Holidaymaker during the
holiday and to reimburse the owner with the cost of replacement prior to departure. |
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2.9 |
Failure to comply with conditions 2.6, 2.7 & 2.8 will result in the monies being deducted from the bond and any
short fall being pursued. |
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2.10 |
To notify all other members of the holidaymaker’s party of these conditions. |
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2.11 |
That all the property of the holidaymaker, including cars and contents, is entirely at their own risk at all times and
the owner shall accept no liability for any loss, damage or injury howsoever caused. |
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2.12 |
Pets accepted with prior arrangement and details of the dog to be given (no puppies). There is a charge of £25.00.
To ensure that dogs are kept out of all the bedrooms and are not allowed onto any furniture in any of the rooms.
Dogs should not be left unattended in the Property and should be exercised on a lead at all times. The garden or
surrounding grounds must be cleared of any dog mess. Any damage caused by the dog must be paid for. |
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2.13 |
We operate a non smoking policy in both cottages. If guests wish to smoke they may do so outside. |
| 3 |
SAFETY |
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3.1 |
It is the parent or guardian’s responsibility to supervise the safety and good conduct of children at all times whilst
on the property. We do not accept any responsibility resulting from failure to do this. |
| 4 |
WI-FI |
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4.1 |
Wi-Fi connection is available within the cottages free of charge, usage is restricted to light use
only i.e. surfing and e-mails. |
| 5 |
WEB SITE DETAILS |
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5.1 |
We aim to ensure that all of the information provided within our advertising and promotional material is correct
and current when published. |
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5.2 |
The owner reserves the right to make alterations at any time, as we are always seeking to improve our services
and facilities and shall endeavor to inform you of any such alterations. |
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| Only those persons named on the booking form are entitled to stay in the accommodation and the total number must not
exceed the advertised capacity. You must advise us of any problems with your accommodation immediately so that action
can be taken. The owners may enter the premises at a reasonable hour for inspection purposes. |
| DOGGY RULES |
Dogs must be kept under control at all times
Dogs must not be allowed on any furniture or beds at all
Dogs must not be left unattended
Dogs must not be left in the house unless kept in the utility room.
Any damage to the house (including the utility room) must be paid for by the owner
All dog mess must be cleared away and deposited in the outside bin area.
Dog’s paws must be cleaned (in winter times or after walks) before entering the house.
We do love dogs but do have to think of the people whom are coming to our cottages next. |
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